Terms of Service for Simply Doughlicious Cookies LLC

1. Introduction Welcome to Simply Doughlicious Cookies LLC. These Terms of Service (“Terms”) govern your use of our website located at www.simplydoughliciouscookies.com (the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms.

2. Company Information Simply Doughlicious Cookies LLC
Email: [email protected]
Phone: 631.879.2980
Address: 1930 Veterans Memorial Highway, Suite 12-421, Islandia, NY 11749

3. Products Our Site offers gluten-free cookies. Product descriptions, pricing, and availability are subject to change without notice.

4. Payment Methods We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express)
• PayPal
• Venmo
• Zelle

5. Order and Shipping Policy

• Orders are typically processed and shipped within 24-48 hours, excluding orders placed from Friday to Sunday.
• We currently only ship within New York State using USPS as our shipping carrier.
• Shipping timelines may vary based on carrier constraints and external factors.

6. Return and Refund Policy Due to the nature of our products, we do not accept returns or exchanges. If the cookies are not edible due to an error on our part, we require photographic evidence, and refunds may incur a 10% surcharge on the order or shipping costs.

7. User Accounts Users must create an account to place orders on the Site and be at least 18 years of age. You are responsible for maintaining the confidentiality of your account and password.

8. Intellectual Property All content and materials available on the Site, including but not limited to text, graphics, code, images, and logos, are the property of Simply Doughlicious Cookies LLC and are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability To the fullest extent permitted by applicable law, any claims against us shall be limited to the amount paid for our products. We are not liable for any indirect, incidental, or consequential damages related to your use of the Site or products.

10. Privacy Policy Your privacy is important to us. Our practices for handling your data are detailed in our Privacy Policy, which forms part of these Terms.

11. Governing Law This agreement is governed by the laws of New York State. By using the Site, you consent to the jurisdiction of New York State and agree that any disputes will be resolved under these laws.

12. Dispute Resolution In the event of a dispute arising from or relating to these Terms, the matter will be resolved by arbitration in Suffolk County, New York, in accordance with the rules of the American Arbitration Association (AAA). The decision of the arbitrator will be final and binding, and no party will have rights of appeal except as allowed by the Federal Arbitration Act (FAA). Arbitration will be conducted individually, and class actions are not permitted.

13. Miscellaneous You represent and warrant that you have the legal capacity to agree to these Terms. Any part of this Agreement found to be unenforceable shall not affect the validity of the remaining sections. Simply Doughlicious Cookies LLC reserves the right to modify these Terms. It is your responsibility to review the Terms periodically. Continued use of the Site constitutes acceptance of any changes.

14. Jurisdiction Any action to enforce these Terms shall be brought in the federal or state courts in New York. You consent to personal jurisdiction by such courts and waive objections related to venue or forum.

Contact Information For any questions or concerns regarding these Terms, please contact us at [email protected].