Shipping Policy for Simply Doughlicious Cookies LLC

At Simply Doughlicious Cookies LLC, we strive to ensure that your order reaches you in a timely and efficient manner. Below is our detailed shipping policy:

1. Shipping Locations We currently only ship within the state of New York.

2. Shipping Carrier All orders are shipped via USPS.

3. Processing Time Orders are typically processed and shipped within 24-48 hours after an order is placed. Please note that orders placed between Friday and Sunday will be processed on the next business day.

4. Shipping Costs We use flat-rate shipping fees for all orders.

5. Estimated Delivery Time Once shipped, orders are expected to be delivered within 5-7 business days.

6. Order Tracking Currently, we do not provide tracking numbers for shipped orders.

7. Shipping Restrictions We only ship to addresses within the state of New York.

8. Handling Delays External factors such as weather, holidays, and other unforeseen events may occasionally delay the shipping process. We will communicate any significant delays as soon as possible.

9. Damaged Packages If your order arrives damaged, please email photos of the damaged product to [email protected]. If your claim is approved, a partial refund will be issued, subject to a 10% surcharge on the cost of the product or shipping.

For any questions or concerns regarding our shipping policy, please contact us at [email protected].